Help using your NDIS plan
Level 2 and 3 support coordination to understand your plan, connect providers, and keep supports on track.
What is Support Coordination?
NDIS Support Coordination is a crucial service designed to help you make the most of your NDIS plan. It's about empowering you to navigate the complexities of the NDIS, connect with appropriate providers, and build confidence to manage your own supports.
Our dedicated Support Coordinators act as your guide and advocate, working alongside you to transform your NDIS plan into practical, tangible support.
Our Approach
Collaborative Planning
We work with you, not just for you, to understand your aspirations.
Experienced Professionals
Our coordinators are experienced, knowledgeable, and empathetic.
Who Can Benefit?
Support Coordination is funded under the Capacity Building support category. You can benefit if you:
How We Help
Comprehensive assistance to ensure your NDIS journey is smooth and empowering.
Plan Understanding & Implementation
Deciphering your NDIS plan, breaking it into actionable steps, and helping you understand your funding.
Connecting with Providers
Identifying and linking you with quality, trustworthy service providers that meet your needs.
Building your capacity
Practical guidance so you can understand your plan and make informed decisions about supports.
Advocacy & Problem Solving
Assisting with communication, resolving issues, and advocating on your behalf with the NDIA or providers.
Reporting & Review Prep
Assisting with reporting requirements and preparing for NDIS plan reviews.
Crisis Resolution & Safeguards
Providing support in times of crisis and ensuring your safeguards are in place.
How our coordinators work with you
Expert Knowledge
In-depth knowledge of the NDIS, guidelines, and local service landscape.
Independent & Unbiased
Always focusing on your best interests and most suitable supports.
Dedicated & Compassionate
Passionate about making a positive difference with empathy and support.
Strong Network
Established relationships with quality service providers across sectors.
Getting Started
Check Your Plan
Ensure your plan includes Support Coordination funding.
Contact Us
Reach out to discuss your needs.
Service Agreement
We'll provide an agreement for your review.
Begin Your Journey
Start implementing your plan with our support.
Participants Trust Our Guidance
"My support coordinator at Australian Allied actually reads my NDIS plan. She helps me spend my budget on what matters, not what's just easy to deliver."
Lisa J.
NDIS Participant
"Having a support coordinator who is local, proactive, and genuinely connected to the community has reduced our planning stress by 80%."
The Chen Family
Family with 2 NDIS Participants
Support Coordination Questions
When should I get a support coordinator?
Many participants benefit from a coordinator from day one, especially if they're new to NDIS. Others bring one in after 12 months. It depends on your confidence and complexity. We can advise.
What does a support coordinator actually do?
We help you understand your plan, maximize your budget by connecting you with providers aligned to your goals, manage plan reviews, and solve problems when services don't work out.
Is support coordination expensive?
NDIS covers support coordination as a funded support category. The cost comes from your plan allocation, not your pocket. We'll show you exactly how your budget is allocated.
Can you help me switch providers if I'm unhappy?
Yes. That's a big part of our role. If a service isn't delivering, we help you find alternatives and facilitate the transition smoothly, with no judgment.
How often will we meet?
Typically monthly or quarterly depending on your needs. We also stay available between meetings for urgent issues. You set the pace.
Connect with a Support Coordinator
Call, enquire, or refer a participant — we help you navigate your NDIS plan with clear next steps.